Supporting YOUR Business Is OUR Business
We are a trusted partner that knows the importance of a reliable and secured IT infrastructure for your business. With more than 25 years of experience supporting organizations of all sizes and industries, our Managed Support Services packages are designed to provide white glove tailored solutions based on your specific needs, professionally delivered by a true IT partner.
Services
Our Process
Jupiter Tech welcomes every new engagement with a well-defined strategy! Commencing with the initial systems assessment, evolving into the plan, implementation and review phase. This process gives us the opportunity to understand your business requirements and needs, while providing you the ability to understand our approach. As a long term IT partner, you benefit by leveraging our know-how, speed and integrity to take your business to the next level. Every client benefits from superior customer service – no matter the size of the company or the scope of the work performed.
Customer satisfaction and quick response times are at the foundation of our business. Our clients validate our tailored support solutions model, grounded in the provision of cost-effective IT support models and premium services. Located in South Florida with national services available. Hubs in New York, Boston and Chicago.
Who We Are...
The diverse range of expertise within our organization means that we are well-positioned to support and implement a wide range of business challenges. We are effective problem solvers! Solution agnostic – yes we recognize that one-size-fits-all does not work. We look for solutions that meet your needs and budget. Taking time to explain your choices, solutions and outcomes -keeping it clear and concise in language, that we all understand.
Your business is impacted daily by effective IT, effective project management and powerful implementation. We take a serious approach to managing the impact we have on your growing on your business. Our project managers follow best practices in consultation, staging and managing change throughout the implementation lifecycle. Clear project plans, upfront conversations with key stakeholders and transparency throughout implementation keep deadlines on track. We believe in the right resources, right time and right place to get the job done!
'Thank you also for hitting the ground running. You arrived at a time of transition, and quickly identified several IT areas in critical need of attention.
Today we have a stable and secure IT environment, our employees are secure and more efficient, thanks to your guidance.
Thank you for being a great and vital partner to each and all.'
"Renato Paiva is the exact type of consensus builder and leader that an organization would benefit from with his thoughtful approach to managing technology and information systems.'
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